Support

Contact support

Need help with one of our Shopify apps? Email us and include the details below so we can understand the issue quickly.

What to include

  • Your Shopify store domain.
  • The app name.
  • The order number, product, or screen involved, if relevant.
  • What you clicked or selected.
  • What happened and what you expected to happen.
  • A screenshot of the error or confusing screen.

App-specific support

Please do not send

  • Passwords or staff account credentials.
  • Customer payment information.
  • More customer personal data than needed to answer the request.